Supported 2DOT4 in launching its first B2C brand, The 4C Lab, leading the e-commerce build and brand technology stack from concept to live storefront.
Migrated the B2B business to Shopify B2B and listed inventory on Nivoda, integrating both with the core ERP for unified, automated diamond inventory management across owned and partner channels.
Built a proprietary AI image generation pipeline, reducing reliance on traditional product photography for catalog and campaign assets across all four brands.
Streamlined internal operations and supported the company-wide ERP migration, aligning systems across production, sales, and e-commerce.
Led internal AI training sessions enabling cross-functional staff to leverage LLMs effectively in daily workflows, lifting team productivity and AI adoption across the company.
Implemented an internal Gemma 4 based chatbot with embeddings and persistent memory, giving production staff instant, accurate access to critical operational information.
Developed an OpenCV-based automated quality analysis pipeline for diamond seed inspection, improving consistency and throughput on the production line.
Infrastructure Management, Continuous Integration and Continuous Delivery (CI/CD) and +25 skills
2019 - Present
SWATI Cosmetics
Full Time + Advisory • 6 yrs 7 mos
On-site
Technical Consultant & Advisor to the Founders
Dubai, United Arab Emirates 🇦🇪
Advising the founders on technical direction, infrastructure improvements, and digital transformation initiatives.
Providing guidance on e-commerce platform development, integrations, and long-term technology planning.
Ensuring continuity, performance, and brand integrity as the company grows and evolves.
Infrastructure Management, Continuous Integration and Continuous Delivery (CI/CD) and +25 skills
Global Technical Lead
Dubai, United Arab Emirates 🇦🇪
Led Shopify Plus migration, boosting conversions 40% & revenue 45% in key markets, supporting global expansion.
Defined technical vision with founders, developing & managing the tech roadmap to align IT with business growth.
Led & mentored team (Devs/QA), directed cross-functional initiatives & managed vendors, aligning tech strategy with business goals.
Exercised full ownership of SWATI.com, managing development, UAT, code reviews, performance optimization, integrations, infrastructure & global expansion.
Architected & delivered React/Remix apps for real-time campaign management with reporting/dashboards, providing critical insights & enhancing data-driven decisions
Utilized AI/ML APIs for automated translation workflows, enabling bidirectional customer communication in 20+ languages & optimizing global support scalability.
Deployed GPT-based middleware for L1 customer support automation via direct integrations (e-com backend, WMS, courier APIs), delivering autonomous issue resolution & minimizing manual support load.